Broken spring diagnosis
We identify the counterbalance system and confirm the door requirements before replacement parts are selected.
Professional service for loaded counterbalance systems
A broken or weakened spring can make a garage door unexpectedly heavy and unsafe. Stop operating the door and keep clear of springs and loose cables until the system is inspected.
Focused garage door service
The spring system counterbalances most of the door weight so the door can move with controlled effort. Correct sizing depends on door weight, height, drum and track configuration, not just the appearance of the old spring. A mismatch can leave the door heavy, cause it to rise on its own or shorten component life.
Spring service also includes the related hardware. Cables, drums, bearings, attachment points and center supports can be affected by a failure or may show wear that changes the repair plan. We inspect those components before returning the door to service.
We identify the counterbalance system and confirm the door requirements before replacement parts are selected.
Cables, drums, bearings and mounting points are inspected with the spring assembly.
The repaired door is balanced and tested before the opener resumes normal operation.
What to expect
Do not loosen set screws, wind a spring or handle a cable that has lost tension. These parts can move suddenly and cause serious injury. Leave the door in place when possible, keep people and vehicles clear, and tell us whether it is open, closed or blocking access.
Repeatedly running the opener is not a safe substitute for the spring system and can damage the opener. A visible gap in a torsion spring, a heavy door, slack cable or uneven lift are reasons to stop and request service.
A clear service process
Secure the door and identify the correct spring system.
Replace approved components and inspect related hardware.
Balance the door and test manual and powered travel safely.
Frequently asked questions
It can leave the door unsafe or trap access. Stop using the door and call to explain its position and any loose hardware.
It depends on the system, age, cycle history and condition. The technician can explain the options after identifying the springs and door requirements.
It should not be used for that purpose. The opener is not designed to replace the door counterbalance and may be damaged.
Call to describe the spring problem and check current appointment availability.
Call (720) 897-5639 Or send a detailed service request